A kiosk is a stand alone public-access, self service terminal that dispenses information, products or services in response to user input.

Kiosks are essential for:

• extending the marketing reach of a product or service through public access.
• providing a well-defined return-on-investment.
• putting information right where it's most needed.
• driving sales.

An information dissemination system, Kiosk, can be used in dispensing organizational information, so also inform them about the places history and services and facilities delivered. It can be used as a promoting tool by the local tourism by informing the tourists of the places in and around the city or location. The console can also be utilized to inform them on the history and important places of sightseeing in and around the city. People as well as visitors can always determine their way to various places and locate sites of their particular interest from a single interactive console.

Kiosks when placed at strategic locations like shopping malls and supermarkets, enhances the company’s image by enabling users to view the history of the company and to view existing/upcoming products. It displays promotional information and brochures and other direct-market material. It enables the company to make a retail presence by providing an easy and interactive alternative for customers to shop and become interactive members privileged to special promotions and offerings.

Multi-Transaction Kiosk provides consumers access to many services including ticketing, product/service details and organizational information. These kiosks can be placed in shopping malls and supermarkets. These transaction kiosks contain a variety of components including printers, credit card reader, telephone, PC and speaker system.

Some of the Kiosk Applications include

Point-of-Information (POI): Information-based kiosks are used to convey information, such as travel or entertainment information, product pricing, and advertising of products and services.

Point-of-Purchase (POP): Transaction-based kiosks are typically categorized as kiosks that complete a transaction or sale, such as on-line catalog ordering, loan application processing, ticketing or producing a license, card or gift certificate.

Intranet: Intranet kiosks are deployed by organizations that use the Internet to convey internal corporate information to its employees, such as job postings, benefits, meetings, policy notices and internal training programs.

Internet: Internet kiosks are typically installed in high traffic locations to provide public access to the Internet, corporate web sites or other browser-driven applications.

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